So we started going around the jewelry shops in Singapore and hopefully we can find one so we can get it off the rack. It will be cheaper. However, after searching for months we still couldn't find.
We concluded that we needed to custom made it.
Caratell is the shop that Ron went to do the engagement ring and they mentioned that they do customization/ designing of rings too. So they were one of the choices. However, we really want to shop around first and our idea was we might find better jeweler. Honestly, shopping around was the right choice because it made us decided on Caratell instead.
In terms of customer service, they are one of the few good ones which Ron agreed. The thing we like about them was they listened to us. Even the lady boss knows what exactly she is talking with good understanding of the material used in the ring. We really need somebody like them to understand how their service can help us. And not trying too hard to sell us their stuff. And i really want to thanks our designer, Serin. She is very down to earth and humble person. She listened to all our ideas on how we wanted to do. Whenever, we ask her about her views, she is honest and give us her best whenever she can. When the rings are ready for collection, she takes the initiative to take pictures and watsapp us. We really appreciate that alot.
Today, we are very happy to be in Caratell to collect our wedding bands and both of us really like it alot.
The whole process from drawing, fitting and collection of the rings took about 2 months.
Ron's ring: The left hand side is the mock up and the right hand side is the actual ring. They did one ring mock up so that we have an idea how would the ring look like.
This is my mine.
Proudly present our wedding bands and together with the engagement ring. We have to agree that they were nicely done.
*All photos here are taken by my Iphone 5.
Caretall Pte Ltd
Address: United Square 101 Thomson Rd Unit 01-47/48/49,307591
Phone:6251 2292
Website: www.Caratell.com
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